Terms of service

Welcome to NOOR ABAYA. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Account Terms

You agree to provide current, complete, and accurate information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account details and password.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Pricing and Payment

All prices listed on our website are in KUWAITI DINAR and are subject to change without notice.
We accept payments through secure third-party payment providers.
You agree to provide valid and authorized payment details at the time of purchase.
In case of pricing errors, we reserve the right to cancel or refuse any orders placed at incorrect prices.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.
However, we do not guarantee that all information is error-free, complete, or current.
Colors and appearance may vary slightly due to screen settings or lighting.

4. Order Acceptance

All orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Suspected fraudulent activity
If your order is canceled after payment, you will be notified and refunded accordingly.

5. Shipping and Delivery

Orders are processed within 2-3 BUSINESS DAYS unless otherwise stated.
Delivery times may vary depending on location and courier services.
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
Customers are responsible for providing accurate shipping details.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy.
Items must be returned in their original condition, unused, and with all tags attached.
Refunds will be processed after inspection of returned items.
Certain items may be non-returnable for hygiene or customization reasons.

For full details, please refer to our Returns & Refund Policy.

7. Prohibited Uses

You may not use our website or services for:

Any unlawful or fraudulent activity
Violating local, national, or international laws
Infringing upon intellectual property rights
Transmitting harmful code, viruses, or malicious content
Abusing, harassing, or harming others

We reserve the right to terminate access if any prohibited activity is detected.

8. Limitation of Liability

To the fullest extent permitted by law, NOOR ABAYA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability is limited to the amount paid for the purchased product.