Shipping policy

Thank you for shopping with NOOR ABAYA. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details.

1. Shipping Methods

We offer the following shipping options:

Standard Delivery – Reliable delivery within Kuwait
Express Delivery (if available) – Faster delivery for urgent orders

Shipping methods may vary depending on your location and availability at checkout.

2. Order Processing Time

All orders are processed within 1-2 DAY
Orders are processed on business days only (excluding weekends and public holidays)
Once your order is processed, it will be handed over to our delivery partner

3. Delivery Timeframes

Estimated delivery times:

Kuwait: 1-2 BUSINESS DAYS
GCC Countries (if applicable): 3-7 BUSINESS DAYS
International (if applicable): 5-10 BUSINESS DAYS

Please note that delivery times are estimates and may vary depending on location and external factors.

4. Shipping Costs

Standard Shipping Fee: 2 KD
Shipping charges are calculated at checkout based on your location
Free shipping may be offered on selected promotions or minimum order values

5. Tracking Information

Once your order is shipped, you will receive a confirmation message via email or SMS
This will include your tracking number and delivery details
You can use this information to track your order in real-time

6. Delivery Issues & Delays

While we strive to deliver on time, delays may occur due to:

High order volumes
Weather conditions
Courier service issues
Incorrect shipping information provided by the customer

If your order is delayed or you face any issues, please contact us at NOORABAYA110@GMAIL.COM, and we will assist you as soon as possible.

7. International Shipping (If Applicable)

We offer international shipping to selected countries
Delivery times vary depending on destination
Customers are responsible for any customs duties, taxes, or import fees imposed by their country

8. Incorrect Address Disclaimer

Please ensure that your shipping details are accurate before placing your order
We are not responsible for orders delivered to incorrect addresses provided by the customer